Frequently Asked Questions

GETTING STARTED

• Accept Workspace Invitation
• How do I use the schedule with my calendar? status?
• Can you mark a goal complete?
• How do I create Goals
• Does Teamingway work offline? status?
• How do I reinvite someone or check status?

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MY ACCOUNT

• Can I restore items Deleted By Accident - Restore Items or Delete Forever
• How do I delete Goals and Tasks?
• Can my account name be changed?
• Why do you need my email address?

TROUBLESHOOTING

• Trying to video call, neither video or audio is working. How can I fix it?
• How come my screenshot is not working?
• Why have I not received notifications for my goals?
• Basic Troubleshooting

BILLING AND PAYMENTS

• Still receiving emails even after cancellation?
• What Happens to the Billing Upon Cancellation?
• What Happens to my Data if I cancel?
• What happens if i choose to Cancel, Delete or Close my Account?
• Can I downgrade my account?
• Can I downgrade my account?

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